Journey to Success - Business Partners

Face2Face Training – Capability Building

Why Choose Face2Face Training?

There is no doubt that face2face training remains the most effective way to build skills and capability, particularly when it is well delivered.

Here at Sharpen IT, we know that training is not successful until the new skills are actually being applied in the business. That is why we always schedule a follow up session 1 month after the training to hold attendees and their managers accountable for demonstrating their new capabilities.

We also know that quality training is not delivered like a 7-hour presentation. It is is an immersive experience where the new concepts are explored, and reflected upon before being tentatively applied to your context. That is why all of our training includes extensive time for work-shopping the material through individual and group activities.

We’ve personally selected the most requested topics to maximise our relevance to you. We are always adding new topic areas, and if you don’t see what you are looking for, just ask and we’ll see what we can do for your specific needs.

Courses are delivered Face2Face, usually at your premises, (if a suitable training area exists), or a quality offsite location can be arranged (for a fee).

Rest assured, our courseware is trusted by respected international companies like Dell, Kraft, and DHL to grow the skills and productivity of their workforces.

Also, if we also have the eLearning course available (we do for about half our courses), we’ll give all attendees FREE access to the eLearning course for a full 12 months after the Face2Face training. This massively increases your team members ability to maximise their understanding of the topic, without any further expense. where else can you get that?

“This is a great topic, especially (for) those with customer facing roles, but also for all the interactions internally.”
Michael Keen
JDA Software

“A great topic and one that is really good to be consciously aware of. Will start considering colleagues and customers where appropriate.”
Paul Edwards
JDA Software

Face 2 Face Training

Our Trusted, Capability Building
Face2Face Training Course List

Relax knowing that what we share with you is trusted and successfully used to develop talent in many businesses, large and small, with great results.

Self Development

Active Listening
Critical Thinking
Critical Elements of Customer Service
Emotional Intelligence
Getting Stuff Done
Goal Setting
Time Management
Problem Solving and Decision Making
Knowledge Management

Team Development

Appreciative Inquiry
Building Better Teams
Creating a Top-Notch Talent Management Program
Performance Management
Business Succession Planning
Change Management
Creativity in the Workplace
Fostering Innovation
Hiring for Success

Workplace Leadership

Becoming a Progressive Employer
Coaching and Mentoring
From Boss to Leader
Giving Effective Feedback
Leadership Skills for Supervisors
Managing the Virtual Workplace
Motivating Your Workforce
Developing High Performance Teams
Lunch and Learn Programs

Business Essentials

Digital Transformation
Strategic Planning
Writing a Business Plan
Boot Camp for Business Owners
Communications for Small Business Owners
Marketing for Small Businesses
Process Improvement with Gap Analysis
Lean Process Improvement
Six Sigma

More topics being developed all the time. Don’t see your topic, ask us and it may be coming very soon.


$2750 (inc GST) per day for up to 6 attendees*

Face2Face training is still the most effective method of embracing new ideas and methods.

When you engage us to do training with your organisation, you will get a fully engaging experience where the team members will explore the information shared and workshop it before putting it into action. Unlike other training organisations, we schedule a follow up meeting a month after training to hold people accountable for implementing the new techniques you have invested in, to ensure your business is getting the benefits.

*price includes user manuals
*price excludes training premises
*price excludes travel & catering
*additional attendees $350 per person to a max of 14 in any class.

*prices for NFPs and social enterprises much less (call for a quote)

AND: Where possible, we will also be able to give you FREE access to the eLearning modules that cover the same courseware. That’s right! You get 12 months access to unlimited revision to ensure your attendees maximise their take up of the new ways of thinking and doing things.

Call us today on 0409433870 and let’s talk about how we can structure a great outcome for your organisation.